Terms & Conditions

 I V Wellbeing and Beauty

Effective Date: 22/09/2025
Last Updated: 22/09/2025

🌿 Introduction

These Terms and Conditions govern your use of our services, website, and interactions with I V Wellbeing and Beauty. By booking an appointment, purchasing a product, or accessing our website, you agree to these terms.

📅 Appointments & Bookings

• All appointments must be booked in advance via our website, phone, or in person.

• A confirmation will be sent once your booking is accepted.

• We reserve the right to refuse or reschedule appointments due to practitioner availability or unforeseen circumstances.

💳 Payments & Pricing

• All prices are listed in GBP and include applicable taxes.

• Payment is due at the time of booking or immediately after the service.

• We accept cash, card, and secure online payments via trusted third-party providers.

• Prices may change without prior notice, but confirmed bookings will be honoured at the agreed rate.

🔄 Cancellations & Refunds

• Cancellations must be made at least 24 hours before your appointment.

• Late cancellations or no-shows may incur a fee or result in forfeiture of any deposit.

• Refunds are issued at our discretion and in accordance with our [Refund Policy].

🧘‍♀️ Health & Safety

• Clients must disclose any relevant health conditions, allergies, or sensitivities before treatment.

• We reserve the right to decline or modify services if we believe they may pose a risk to your wellbeing.

• All treatments are provided in a safe, hygienic, and professional environment.

🎁 Gift Vouchers

• Vouchers are valid for 12 months from the date of purchase unless otherwise stated.

• Non-refundable and cannot be exchanged for cash.

• Must be presented at the time of booking or payment.

🔐 Privacy & Data Protection

We respect your privacy. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal data.

📣 Liability

• While we take every precaution to ensure your safety, all services are undertaken at your own risk.

• I V Wellbeing and Beauty is not liable for any adverse reactions, injuries, or losses resulting from treatments or use of products.

• Our liability is limited to the value of the service provided.

📄 Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of our services implies acceptance of any changes.

📞 Contact Us

For questions or concerns regarding these terms, please contact:
Email: lisarees11@hotmail.co.uk